The RGB Way with CapacityWare
2007 Issue 01 - Jan. 31, 2007
Insight - one bite at a time.
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> > > > SPECIAL NOTICE: The December 2006 issue is combined herein.
*** Table of Contents ***
ARTICLE - RECLAIMING TECHNOLOGY: CODIFYING RGB SUCCESS
CAPACITYWARE SOFTWARE TIP
FREQUENTLY ASKED QUESTIONS
SENDER INFORMATION - SUBSCRIBER OPTIONS
OWNERSHIP AND THE PURSUIT OF HAPPINESS by Joe Lacroix
The concept of ownership was so important to our Founding Fathers
that the source for the original wording of the passage ...life,
liberty, and the pursuit of happiness... in our Declaration of
Independence was authored as "life, liberty, and the pursuit of
property" (Adam Smith)! The "feeling" that ownership brings with
it incorporates pride, autonomy, self-sufficiency, and the
potential for a legacy that can't be matched in other ways.
Developing the sense of ownership among employees in the work they
do is an important way to develop loyalty and job satisfaction.
By engaging members of the workforce in the development of written
guidance used to get the job done, everyone wins and ownership is
enhanced. When we engage RGB in the job alignment process, there
is often a difference between the priorities of supervisors and the
priorities of those actually doing the work. The job description
rarely provides a priority, leaving employees and supervisors to
appropriately talk it out. Therein lies some of the problem.
We know that workplace language carries different meanings for
a Red dominant versus a Blue dominant. "When you have
the time..." to a Red dominant often means the next available
minute, whereas the Blue asking for the work to be scheduled is
likely to be far more flexible. If a Red dominant supervisor asks,
"When you have a minute..." they may be standing by waiting for you
to finish what you are doing. Neither of these approaches is
necessarily wrong, but either may cause a misunderstanding.
The best alternative is to create written guidance about how the
job is to be performed, even if there is a formal job description.
Use these written documents as a means of continuing to clarify
expectations. Avoid the temptation to use documentation as a
"gotcha" when things go wrong - use them as a continuous navigation
opportunity. It's always best when you use RGB as the filter that
enables both parties to understand their own and the other's
tendencies from the outset.
View the companion article that appeared in INSIDE BUSINESS on
January 15, 2007:
( http://www.ltodi.com/IB_2007_01.pdf )
HAMPTON, VA - SAME DAY SOLUTION! - TEST INITIATED.
There are all sorts of advantages when engaging Internet technology
in the classroom. QWLC is now testing a link that connects the
classroom teacher and after school tutors on the same day. The new
system is in a trial period to help establish it's value and the
most efficient means of connectivity.
HAMPTON, VA - 21st CENTURY COMMUNITY LEARNING CENTERS, RETREAT.
Over 40 teachers and tutoring assistants gathered for a morning of
fun and learning about the RGB and how it impacts learning among
elementary and middle school students. The participants initiated
an RGB process that will ultimately enable them to detect Problems
with clearly identified Cues then engage a Remedy that will
improve learning. The new RGB process is titled "CPR" (Cues,
Problems, and Remedy) and may well help save a life, although in a
different way than traditional CPR.
RICHMOND VA - RESEARCH PROPOSAL.
The CapacityWare Practitioners International Network (CWPIN)
sponsored by QWLC has submitted a proposal that will help determine
the effectiveness of job training programs in Virginia and
surrounding states. CapacityWare software will be used as the
prime analytical engine for this project. It is important to note
that CapacityWare software is improved each month as new tasks are
undertaken. Many of the advanced features of this software are
proposed by current users that envision it taking on increased
workload to help them improve decision-making quality and reduce
time-consuming redundant processes.
NEWPORT NEWS, VA - FACILITATION TEAMS COURSE.
Newly graduated facilitators are already engaged in group
facilitation tasks with the support of CapacityWare literature and
software. Although group facilitation has often been considered to
be a "touchy-feely" undertaking, the new generation of facilitators
that engage 21st Century technology are ready to help organization
leaders tackle the most demanding of workforce issues. The course
engages a scientific approach to the formerly "soft" sciences.
NEWPORT NEWS, VA - RESIDENCY - FEBRUARY 5 THROUGH 9, 2006
The 5-day RGB Certification Course is filled and the waiting
list has been shifted to the June or August sessions. The
curriculum covered is highly RGB-based and incorporates the full
use of "Progressive Design" capabilities. Participants receive
the five-volume Technology Library and learn how the system of
change interacts to achieve the best organizational results.
NEWPORT NEWS, VA - CAPACITYWARE TRAINING DAY - JANUARY 31, 2006
CapacityWare training days are divided into two parts: The morning
focuses on program management topics (BLUE) while the afternoon
dives into software mechanics (RED). Users come with topics of
their own, but the default topic for January is "CapacityWare links
to Internet Resources" that save time and enhance effectiveness.
Network relationships (GREEN) are always enhanced in the process.
<<<<CAPACITYWARE SOFTWARE TIP>>>>>
The CapacityWare software Main Menu bar has an option called "Visit"
that many users do not take full advantage of on a regular basis.
By "clicking" on this feature, as long as your computer is on line,
the user is taken directly to our Internet connection at
www.LTODI.com. From this connectivity the user can browse to any
number of useful features including an extensive library of
CapacityWare Literature available for download. Besides the Main
Menu connectivity, there are also numerous connections that are
highly targetted - like the one that takes the user directly to a
list of downloadable agendas that get pasted directly into the Event
Record at the screen reserved for Agenda creation (time saved).
The current Facilitation Teams Course will be the first time we
have produced a video with five opportunities for participants to
view their own performance on a DVD along side an "ideal"
performance so they can compare results at any time. Included is
an extensive checklist to help participants make the best use of
HOLDERS OF - FACILITATION TEAMS MANUAL
TAB 3, EVENT PRODUCTION.
The six phases of Event Production (Planning, Production,
Transition to, Transition from, and Follow-through) have undergone
a major review and rewrite. The current Tab 3 is over three times
the size of the previous edition. Holders of the Manual are
encouraged to download and review this revision as soon as
practical. Remember your password is embedded in the copyright
line of the version you are holding. Go to:
( http://www.ltodi.com/OCS-Manual-4-03.htm )
<<<<FREQUENTLY ASKED QUESTIONS>>>>>
Why is MS Office Suite required on my PC for CapacityWare to work?
Many of the advanced features of CapacityWare software interact
with the applications already in MS Office. The selection of
MS Office was decided early in the design phase for CapacityWare so
that users could take advantage of cross-walk options. We realized
that MS Office was highly likely to become the standard for
office-oriented applications. As an example, when events are
registered in the CapacityWare Event module, they can be
automatically posted to MS Outlook and fully integrated with normal
calendar and scheduling routines. Each month we link additional
features to save time and frustration for our users.
ABLEN CONSULTING - ARLINGTON, VA
Kitty Clark Stevenson uses CapacityWare to assist with her data
collection work in the area of EEO compliance. She is currently
modifying the Best Practice database to include the requirements of
EEO Management Directive 7-15 which enables her to directly link
data collection results to federal requirements and potential
remediation options. She is currently expanding her organization
and has included CapacityWare training as an essential step in the
ONLINE EXAMINATIONS - Satisfactory completion of the online
examinations are required for a final award of the QWLP
RGB Certification or Facilitator Completion Certificates.
FACILITATOR COURSE - Anyone having completed the basic 3 or 5-day
QWLC Facilitator Course is eligible (available seat basis) to
attend any subsequent course without a second tuition charge.
The most common response from the November Question:
How often do those who use the RGB, think about it -
AT LEAST ONCE A DAY! It's not too late to vote!
When it comes to a life-long partner, do you think we seek out
someone with an RGB Profile that is...
the same as our own.
dissimilar to our own.
( http://www.qualityofworklife.com/monthly_survey.htm )
The RGB Way is a periodic e-production distributed by QWLC to users
of CapacityWare products and services. QWLC offices are located at:
12388 Warwick Boulevard, Suite 109B
Newport News, Virginia 23606
(757) 591-0807 - fax (757) 591-0817 - e-mail: RGB@LTODI.com
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Copyright 2006 Leadagement Technologies, Inc. - All rights reserved.