The RGB Way with CapacityWare
2007 Issue 07 - July 24, 2007
Insight - one bite at a time.
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*** Table of Contents ***
ARTICLE - REALIGNING THE ORGANIZATION - THE RGB WAY!
CAPACITYWARE SOFTWARE TIP
FREQUENTLY ASKED QUESTIONS
SENDER INFORMATION - SUBSCRIBER OPTIONS
REALIGNING THE ORGANIZATION - THE RGB WAY! by Joe Lacroix
The best analogy I can think of for organization realignment
work is a loose connection to the work a chiropractor or physical
therapist does on a patient's spinal column. At one time or another
nearly everyone I know has had back pain associated with muscles or
bones being out of alignment. Depending on what part of the back
bone is out of whack (technical term) a set of symptoms emerge that
helps validate what work is required to return "alignment" to
Metaphorically the chiropractor and the RGB Practitioner have a lot
in common. Both believe that an "adjustment" to achieve
alignment relieves pain and/or discomfort. Both use heat, cold,
pressure, and exercise to achieve their outcomes - health. There
are five elements in the spinal column as there are five elements
in each of the Red, Green, and Blue parts of organization
(re)alignment. Nearly every business day presents new challenges
for most organizations that result in the potential for slipping out
of alignment to occur. When the pressure for change rubs against the
need for stability, the requirement to examine alignment through the
RGB lens becomes an imperative.
The conceptual long-term BLUE framework of the Belief Set contains
five elements: Vision, Values, Purpose, Missions, and Customer
Profile. Organizations often work to clarify these concepts but
frequently fall short of a practical application across the
workforce. Everyone needs to know what impact these elements have
on the day to day performance of their work. Too often the
conceptual nature of the Belief Set causes front line workers to
discount the implications of this directional guidance system. An
organization culture is often established by the practical
application of Belief Set elements.
MORE ( http://www.LTODI.com/IB_2007_04.pdf )
Next in the (re)alignment framework are the five elements of the
GREEN Strategy Bridge, so called because it connects the conceptual
BLUE to the practical and tangible RED that follows. The Green
Strategy Bridge is more influenced by changes in market conditions
or breakthroughs in discovery. The five elements here are: Scenario,
Advantages, Standards, Products, and Services. These elements define
how the organization satisfies customer needs while maintaining a
separate unique identity.
MORE ( http://www.ltodi.com/IB_2007_05.pdf )
Finally, the immediate RED framework of the Work Regimen contains
five elements that include: Program Design, Goals, Objectives,
Priorities, and Value-added Tasks. This is where the "real" work
gets done. The conceptual content of this part is sparse. These
are the elements of a job description - knowledge, skills,
abilities, and capacity.
MORE ( http://www.ltodi.com/IB_2007_06.pdf )
Although an organization's alignment is rarely thought of
in these fifteen precise elements, and in the RGB framework, it is
always there. It provides solid strength when working well, and
causes pain and discomfort when it doesn't work well. When we first
started using this model with clients in the early 80's it was our
clients that suggested we use the word "realignment" to describe
what was going on. Their suggestion was prompted by the fact that
realignment is a continuous process and more accurately describes
the nature of what is required. We agreed then and now.
NEWPORT NEWS, VA - CWPIN BOARD MEETING - MAY 18, 2007
The Network Board of Directors conducted its regular bi-monthly
meeting. The most important topic on the agenda was thorough
discussion and decisions concerning: Network Membership Privileges,
CapacityWare Training Options, a Community Infrastructure Approach
(C.I.A.), and a Facilitation Training Refocus.
Network Membership Privileges and Responsibilities are now posted.
Contingent upon completion of all residency requirements...
- Purchasing discount eligibility
- Biographical listing on CWPIN Web site
- Internet RGB Processing with Source document backup
- Ability to use the Technology to generate revenue
- Library update passwords with access to extended materials
- Call for Support privileges (for help when needed)
- Lead a Team with non-certified individuals in Anchor and
- Abide by Professional Standards and practices
- Generate new customers/clients
- Apply the Technology within permissions established
- Share learnings
- Respond to requests from other Network Members favorably
- Participate in Board of Directors functions as need requires
- Submit one proposed article for the RGB Way! annually
CapacityWare Training Options...
- Quarterly Events without Tuition for Certificate holders
- Needed in-house Training with potential of tuition
Community Infrastructure Approach...
This potential marketing option is being further examined by the
Board. It would serve to create community information sharing groups
as part of the network to dramatically reduce the cost of information
acquisition among participating members.
Facilitation Training Refocus and Renamed - RESIDENCY, PHASE I...
This initiative will shift the Facilitation Training curriculum from
a generalist to a CapacityWare user specialist and incorporate
CapacityWare Software more extensively into the three-day agenda.
HAMPTON, VA - LEADERSHIP TRANSITION - PART I - JUNE 5, 2007
QWLC is using the RGB Progressive Design as an integral part of an
ongoing intervention that combines the talent and processes of two
major departments under the leadership of a single individual. Thus
far the results have been outstanding. "Just above the IDEAL - 7.9"
VIRGINIA BEACH CITY PUBLIC SCHOOLS - RGB WORKSHOP - JUNE 8, 2007
The administrative staff of the largest department within the
Virginia Beach City Public Schools received a two-hour RGB
foundational workshop with over 50 participants. The workshop was
highly acclaimed with a "Just above the IDEAL - 7.9" score.
NEWPORT NEWS, VA - RESIDENCY - JUNE 18 - 22, 2007
The most recent RGB Residency graduated six new workshop-level
graduates. Three graduates will be using the RGB in private
practice, while the remaining three will be using the RGB as part of
the services provided by their employers.
MORE ( http:/www.ltodi.com/cwpin-bod-2006.htm )
NORFOLK/VIRGINIA BEACH, VA - OLD DOMINION UNIVERSITY - JULY 9 - 10,
Debbie Bennett used the RGB as a springboard for a two-day Classroom
Management workshop that she taught for the ODU Career Switcher
Program. She used the RGB to assist the future teachers in
identifying their work style predispositions. They created a
management plan which connected their preferred style with different
work/learning styles and needs of future students.
NORFOLK, VA - INSIDE BUSINESS - BEST PLACES TO WORK IN HAMPTON ROADS
JULY 9, 2007 - ANNUAL AWARDS LUNCHEON
QWLC participated for the fifth consecutive year as judges in the
INSIDE BUSINESS Best Places to Work in Hampton Roads contest. The
contest is held each year to determine the Top 25 organizations in
the Hampton Roads region. Organizations are judged on culture,
compensation, training, and community service. For the last two
years QWLC has also processed the online employee survey that is
required to qualify for the Top Ten rankings in this contest.
NEWPORT NEWS, VA - RESIDENCY PHASE I, FACILITATION TEAMS -
AUGUST 14 - 16, 2007.
There are lots of courses that teach group facilitation. Most
courses have a concentration on group dynamics. The QWLC three-day
Facilitation Teams course is NOT a typical facilitation curriculum.
Only part of the learning is directed at the group/people being
facilitated. Of equal or greater importance is the focus on the
team efforts that provide facilitation services and the interactive
support they accrue by using a highly developed capacity recovery
and development Technology and software. This course treats Change
Management in its broadest possible context. We anticipate that
in the near future the Facilitation Teams course will become a
prerequisite for Residency because of its unique preparatory
features. For more information about the three-day course, go to:
( http://www.ltodi.com/2005%20facilitation%20course%20curriculum.htm )
<<<<CAPACITYWARE SOFTWARE TIP>>>>>
POINT TO THE CORRECT CENTRAL DATABASE.
CapacityWare Software was designed to thrive on networks (resident
on one or more servers). The design of the software system provided
for both the sharing of synergistic information between departments
while keeping private other information that pertains only to one
user. The issue is one of access. Some access is determined by the
IT department of a user organization and some access is determined
by the configuration selected by the software user. The key is to
point (browse to) the software to the correct Central Database. The
Central Database has within it the pathways to access appropriate
data files. Technically, it is possible to confuse Central Databases
so that the wrong file access is achieved. For example, when you
are leaving town on a trip, you can download the whole system on a
portable. When you return, you must tell the portable to access
the data on your server, or it will remember only to access what it
was last told to access - the portable. It's a minor hurdle to
overcome, but an essential one.
CREATION OF "HOW TO..." SERIES.
We are considering developing a video "How to..." Series that would
create a short video clip that explains and shows "how to..." do
something that users consider sufficiently important. If you have
a suggestion for a clip, we'd love to hear from you.
THE RGB PROGRESSIVE DESIGN MATRIX.
RGB Progressive Design alternatives use a standard RGB workshop as
the foundation for a wide array of potential event designs - there
are eight common designs already well documented. The important
thing to remember is that a single foundational workshop will
prepare individuals to fully participate in stand-alone events such
as team building, or complex change management initiatives that
A one-page explanation of the Progressive Design Matrix is on line
and can be downloaded easily.
( http://www.ltodi.com/OCS-Manual-3.htm )
Select Tab 4, have your password ready. See "Handouts."
RGB AND SPOONS TRANSITION ACTIVITY SHEET - "3x5" SHEET
A new activity has been designed to clarify the implications of RGB
while playing SPOONS. The activity sheet asks participants to
consider the RED, GREEN, and BLUE nature of their game-playing
behavior on their RGB Profile. Participants are given the
opportunity to calculate a potential RGB Profile score as an added
means of validating Profile results.
( http://www.ltodi.com/OCS-Manual-3.htm )
Select Tab 2, have your password ready. See "Extended Materials."
<<<<FREQUENTLY ASKED QUESTIONS>>>>>
HOW DIFFICULT IS IT FOR PEOPLE TO "FLOAT" BETWEEN RGB COLORS?
Being adept at "floating" between the color preferences is dependent
upon a number of variables. The higher the dominant number in your
Profile, i.e. 55-30-15 the more difficult it might be to "float"
between the colors. Remember the sequence is RED-GREEN-BLUE. So,
an individual with a 55 RED, is less likely to easily "float" to a
15 BLUE perspective. It will take practice and on occasion the
assistance of a person who can be used to personify the tertiary
score (especially if it is small). Having said this habits run deep.
It may also be difficult to select a color and be consistent about
your behavior if your Profile is highly balanced. If one particular
color is needed when the flexibility of all three have served you
well, the opposite "floating" problem is clear. What is frequently
the case, is that the "float" between the two primary is so
quickly and easily done, that those around you may be confused. The
classic RED/BLUE, BLUE/RED swing is confusing - especially if it is
complicated by a low tertiary GREEN. None of this is easy, but all
of this is worth the trouble to figure out and make a part of our
Tammy Esteves is a professor of graduate studies with Troy
University in the Hampton Roads area. She has invited QWLC
to speak to her graduate degree students for the last five
years on the topic of RGB and Change Management. Tammy has
also been a member of the QWLC Public Education Council for the
last two years. She is interested in taking the RGB into her
"other" passion in the field of Christian organization work. She
has agreed to assist with the production of the first CWPIN Annual
Conference - Capacity Recovery and Development - tentatively
scheduled for the Spring of 2008.
IF YOU ARE A CAPACITYWARE SOFTWARE USER, WHICH OF THE FOLLOWING
FUNCTIONS DO YOU USE MOST OFTEN?
_ RGB PROCESSING
_ SURVEY PROCESSING
_ ACTIVITY/EVENT TRACKING
_ BEST PRACTICES
_ FINANCIAL REPORTS - ASPECTS
( http://www.qualityofworklife.com/monthly_survey.htm )
ONLINE EXAMINATIONS - Satisfactory completion of the online
examinations are required for a final award of the QWLP
FACILITATOR COURSE - Anyone having completed the basic 3 or 5-day
QWLC Facilitator Course is eligible (available seat basis) to
attend any subsequent course without a second tuition charge.
The RGB Way is a periodic e-production distributed by QWLC to users
of CapacityWare products and services. QWLC offices are located at:
12388 Warwick Boulevard, Suite 109B
Newport News, Virginia 23606
(757) 591-0807 - fax (757) 591-0817 - e-mail: RGB@LTODI.com
If you want to become a contributor to The RGB Way, download the
guidelines and follow the instructions at:
( http://www.ltodi.com/writer_guidelines.htm )
If you want previous issues, go to . . .
( http://www.ltodi.com/lt-literature.htm )
If you want to discontinue receiving The RGB Way with CapacityWare,
or modify your subscription, simply notify us at:
( http://www.ltodi.com/Publications_Subscription_Gateway.htm ).
Copyright 2007 Leadagement Technologies, Inc. - All rights reserved.